INTEGRITY – an irreplaceable success factor.

It seems that the value of integrity is increasingly taking a back seat to short-term success. Unfortunately, this dangerous practice has long-lasting, negative ripple effects to the workplace – as well as to society as a whole. For example, in recent weeks the latest Tour de France winner, Floyd Landis, twice tested positive for illegal …

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Blueprint to Customer Service Excellence

[et_pb_section fb_built=”1″ _builder_version=”3.0.47″][et_pb_row _builder_version=”3.0.47″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.0.47″ parallax=”off” parallax_method=”on”][et_pb_text _builder_version=”3.0.100″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”] Learn how to develop a solid and transferrable method of excellent customer service techniques. You will discover how to simplify and restore the “art of customer service” to your organization and find ways to rebuild and provoke customer service practices …

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Vision and The Keys to Team “BUY IN”

[et_pb_section fb_built=”1″ _builder_version=”3.0.47″][et_pb_row _builder_version=”3.0.47″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.0.47″ parallax=”off” parallax_method=”on”][et_pb_text _builder_version=”3.0.74″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”] The vast majority of communication issues and employee disengagement stems from teams who do not understand or embrace the vision of an organization. In comparison, a sports team without a solid, agreed upon game plan, cannot possibly win the game. …

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