Blueprint to Customer Service Excellence

[et_pb_section fb_built=”1″ _builder_version=”3.0.47″][et_pb_row _builder_version=”3.0.47″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.0.47″ parallax=”off” parallax_method=”on”][et_pb_text _builder_version=”3.0.100″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”] Learn how to develop a solid and transferrable method of excellent customer service techniques. You will discover how to simplify and restore the “art of customer service” to your organization and find ways to rebuild and provoke customer service practices …

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Vision and The Keys to Team “BUY IN”

[et_pb_section fb_built=”1″ _builder_version=”3.0.47″][et_pb_row _builder_version=”3.0.47″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.0.47″ parallax=”off” parallax_method=”on”][et_pb_text _builder_version=”3.0.74″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”] The vast majority of communication issues and employee disengagement stems from teams who do not understand or embrace the vision of an organization. In comparison, a sports team without a solid, agreed upon game plan, cannot possibly win the game. …

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Keeping Meeting Attendees ATTENTIVE with Breaks

  Article Link   You’ve probably heard the adage, “There’s nothing certain in life, except death, taxes and meetings.” If you look at the statistics, the average time spent in meetings is staggering:   Most business people spend approximately 25 percent of their time in meetings. Middle managers often spend at least two days out …

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