Assertiveness vs Aggressiveness vs Passivity

Assertiveness is the balance between Aggressiveness and Passivity and is a characteristic of someone who is Emotionally Intelligent. When you are assertive, you are able to state your point of view in a way that is clear and direct, while still respecting others. Learning to communicate in an assertive manner empowers you to minimize conflict […]

10 Success Tips to Avoid Burnout & Release your Greatness!

10 Success Tips to Avoid Burnout & Release your Greatness! VIDEO – 3 Quick Tips to Avoiding Burnout Author: Michelle L Steffes, CPLC All of us are born with greatness. The key to maximizing your potential will be determined by the level of commitment we make to ourselves and to our growth. The definition of […]

5 Keys to Communicating Under Pressure

What do you do when faced with an irate customer, an intense discussion with the boss, an unexpected confrontation or even a job interview? For all of us, the idea of communicating under pressure is never something we look forward to and often, just the idea of it can be a major stressor in our […]

Ten Keys to Impart the Vision

VIDEO – The Power of Vision Written by Michelle L Steffes, CPS, CPLC, IPV Consulting A recent study was done on 50,000 employees to discover the association of vision and how it affects employee performance and engagement. Statistically, where the vision was not inspiring or it was not made clear, employees showed average engagement scores […]

Emotional Intelligence – The Key to Influence

According to recent studies, 90% of top performers have high EQ (Emotional Quotient) and those with high EQ make an average of $29,000 more annually than their EQ counterparts. Emotional Intelligence has become a “hot topic” in today’s workforce and carries with it significant predictors of success both relationally and intrinsically. By definition, emotional intelligence […]

The Power of Purpose in Life & Career

Do you understand the power of understanding your purpose? This talk reveals proven methods that motivate and empower you to re-focus on fulfilling your purpose, in life and career. You will learn how to establish daily routines which will release you from poor mindsets, false perceptions and habits that are holding you back from reaching […]

Resilience During Times of Change

Resilience is one of the most important factors in success, relationships and challenges. Recent statistics show that 80% of working America is stressed leading to multiple issues such as retention, turf wars, silos and multiple health issues, all leading to inferior performance and a lower standard of life. You will be inspired and motivated with […]

7 Keys to Master Resilience – Overcoming Offenses & Challenges

The definition of Resilience is “the capacity to recover quickly from difficulties; toughness.” (According to This fact in itself makes resilience near the top of the chart when it comes to success whether in life or career. It is never the problems or struggles we deal with which are holding us back from arising […]

How Do We Turn On the Switch to High Performance

Influential leadership and high performance results from the efforts we make consistently to empower those we influence as well as ourselves as leaders. Gallup Poll reports there are 6 Benefits to a Highly Engaged and Empowered Atmosphere:  37% Higher Retention 37% Better Attendance 48% Improved Safety 41% Higher Accuracy 21% Increased Productivity  22% More Profitability […]

The Brain Science Behind Habits

90% of your daily decisions, actions, feelings, and beliefs are controlled by your subconscious mind.  Over the course of your lifetime, many ideas, thoughts, beliefs and skills have entered into your mind creating neural pathways and networks of these pathways. Depending on how often you rehearse a thought, a network can form in as early […]