Leading with Compassion

Compassion is a necessity everyone needs but is often displaced by those who have been privileged with power. Applied thoughtfully, it can renew employee morale and re-excite your team. Online Article “Love and compassion are necessities, not luxuries. Without them humanity cannot survive.”      – Dalai Lama We recently read an article that captured our attention […]

VISION – The Key to Success in any Organization.

Write it, know it and impart it to your team. In doing so, the race to success becomes concise and engages your team, propelling you there much faster. Visit the Rates and Services Page for information about seminars/workshops available on this topic. Online Article on the Importance of Vision.

The Brain Science for Greatness!

Our ability to achieve, overcome and accomplish great things is determined by the neural pathways we have built up over a lifetime. This talk will reveal scientific methods that can transform perceptions and alter habits which may be inhibiting our performance. You will learn how to “rewire” your brain and become unstoppable in reaching their goals. […]

Blueprint to Customer Service Excellence

Learn how to develop a solid and transferrable method of excellent customer service techniques. You will discover how to simplify and restore the “art of customer service” to your organization and find ways to rebuild and provoke customer service practices within your team. In this address, we will discuss how to impart effective etiquette and […]

Vision and The Keys to Team “BUY IN”

The vast majority of communication issues and employee disengagement stems from teams who do not understand or embrace the vision of an organization. In comparison, a sports team without a solid, agreed upon game plan, cannot possibly win the game. Despite the talents and experience of the team, what transpires on the field would not […]

Staying on Task

STAYING AFLOAT IN A SEA OF DISTRACTIONS Pinpoint the problem What causes you to lose focus? Is it fatigue, hunger, calls, emails? Figuring out the issue is the first step toward trying to fix it. Once you know what will distract you, decide how you are going to eliminate or at least minimize the distractions […]

Keeping Meeting Attendees ATTENTIVE with Breaks

You’ve probably heard the adage, “There’s nothing certain in life, except death, taxes and meetings.” If you look at the statistics, the average time spent in meetings is staggering: Most business people spend approximately 25 percent of their time in meetings. Middle managers often spend at least two days out of every week in meetings. […]