According to recent studies, 90% of top performers have high EQ (Emotional Quotient) and those with high EQ make an average of $29,000 more annually than their EQ counterparts.
Emotional Intelligence has become a “hot topic” in today’s workforce and carries with it significant predictors of success both relationally and intrinsically. By definition, emotional intelligence “is the ability to identify and manage your own emotions and the emotions of others.” – Psychology Today.
You will learn how to understand and apply the facets of emotional intelligence with a foundation of Neuroscience and Physiology accompanied by stories, analogies, statistics and examples from 20 years of leadership and team building.
You will discover why developing Emotional Intelligence is critical to your success and well-being. You will walk away with multiple and very specific applications that will transform how you process challenges and communicate with others more effectively. Both leaders and team members will feel empowered to diffuse stressful situations and become better equipped to control their own stress response intrinsically and extrinsically.
A few take-aways:
Resilience is one of the most important factors in success, relationships and challenges. Recent statistics show that 80% of working America is stressed leading to multiple issues such as retention, turf wars, silos and multiple health issues, all leading to inferior performance and a lower standard of life.
You will be inspired and motivated with this insightful topic! You will learn how to develop resilience through an understanding of Neuroscience and Physiology accompanied by stories, analogies, statistics and examples from 20 years of leadership and team building.
You will discover why developing resilience is so critical during times of change. You will walk away with multiple and very specific applications that will transform how you process challenges in the midst of uncertainty and change. Both leaders and team members will feel empowered to diffuse stressful situations and feel more equipped to control their own stress response intrinsically and extrinsically.
$37 Billion are lost every year in America due to employee misunderstandings and miscommunication. With just 7% of communication being words and the remainder being body language, posture, vocal tones and expressions, it is easy to be misunderstood.
In this address, you will learn ways to read others and yourself more effectively while maintaining a strong state of mind for resilience. You will walk away feeling empowered in social intelligence, reducing offenses, increasing unity and productivity in both your personal and professional life!
Michelle will engage you in understanding the science behind resilience while learning about communicating more effectively. You will walk away with multiple and very specific applications which will transform how you process challenges and communicate more effectively.
. A few take-aways:
Energy, Focus & Time are truly the ultimate keys to success! If we can manage these three well, we can accomplish more in less time and increase our potential exponentially.
This topic is chock full of practical ways you can create small changes in your day to day routine and in how you get things done. You will hear “out of the box” applications to increase your energy and focus along with 7 Keys to managing time more effectively. You will be surprised and pleased to learn techniques, routine changes and even foods which can fuel your brain and increase your creativity to accomplish more tasks efficiently and at a higher level of productivity.
Every day, we are all building a legacy of some kind. Each challenge in life and in career presents to us a choice to build on a foundation of stress, pressure and discouragement OR a foundation strengthened by an opportunity to inspire with courage, hope, determination and compassion.
Michelle draws from 20 years of building businesses, building teams and encouraging others to raise their standards to a level of greatness beyond themselves. In this address, your attendees will be inspired by stories, insights, statistics and cognitive methods to overcome and rise above every circumstance with a destiny mindset to the service of others.
You will leave feeling empowered and compelled to face every challenge with a new perception and a strong desire to reach out and make an impact in the world around you. The call to action will be one of specific and highly effective practices that will reverse self-defeating perceptions and release a fresh passion for life and legacy.
Take-Aways for Building a Legacy
In all industries, the workforce is the key to excellence. Disengaged employees populate 70% of corporate America costing over $450 billion in lost revenues.
Empowerment can have a greater impact on your bottom line than any other strategy you implement. Michelle draws from 20 years of leadership experiences and compelling statistics. She shares the impact of empowerment with energy and passion straight from her heart providing you with tangible ways to empower your people and your team. The call to action will be one of specific and highly effective strategies that will create excitement for change.
Take-Aways for Empowering Leadership
Michelle will approach the topic of team building with personal stories and examples from 20 years of leadership along with statistics that will motivate and inspire you. This message will contain duplicate-able steps you can take with you to transform your culture. The result, if applied will be unity, higher productivity, less turnover and excellent team morale.
Approximately eight out of every ten employees are over-stressed. This statistic is up over 10 percent in the past decade and is not going away. The health and productivity of the workforce is the key to excellence.
Michelle will approach the topic of Avoiding Burn out with an understanding of Neuroscience and Physiology accompanied by stories, analogies, statistics and examples from 20 years of leadership and team building.
In this address, you will learn how to take back control. We will reveal the major causes of burnout and help you to diagnose where you might fall in the 12 Stages of Burnout. We will also reveal 6 crucial Keys to Avoiding Burnout including insights and applications. You will feel empowered and equipped with specific ways to manage your stress, your time and your tasks more effectively.
A Few Take-Aways:
Our ability to achieve, overcome and accomplish great things is determined by the neural pathways we have built up over a lifetime. This talk will reveal scientific methods that can transform perceptions and alter habits which may be inhibiting our performance. You will learn how to “rewire” your brain and become unstoppable in reaching their goals. We will discuss how our daily routines and intentional thinking can empower them to reach your fullest potential. We will Unlock Potential in the Following Ways:
The delivery will include stories from personal experience as well as the accomplishments others have achieved. You will be inspired, motivated and compelled to take action that will alter your perception and potentially change your future and open the door to success!
Learn how to develop a solid and transferrable method of excellent customer service techniques. You will discover how to simplify and restore the “art of customer service” to your organization and find ways to rebuild and provoke customer service practices within your team.
In this address, we will discuss how to impart effective etiquette and dynamic customer service methods to your team. You will learn thought provoking ideas and examples which will uncover the root causes of poor customer service. Discover the antidote for improving team responses and maintaining a strong service mindset.
The vast majority of communication issues and employee disengagement stems from teams who do not understand or embrace the vision of an organization. In comparison, a sports team without a solid, agreed upon game plan, cannot possibly win the game. Despite the talents and experience of the team, what transpires on the field would not be representative of the players’ true talents.
This is also the case with your employees. If they don’t know the game plan, they’re ability to work together on solutions with the same goal in mind are inhibited.
Discover how you can impart the purpose and goals of your organization into an impartible series of purposeful, structured events leading to staff and team ownership of Vision.
Michelle will approach this topic with personal stories and examples from 20 years of leadership along with statistics that will motivate and inspire the audience. The message will contain duplicate-able steps they can take with them to change their work environment. Finally, the result, if applied will be unity, higher productivity, less turnover and excellent team morale.